Reviews (716)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed analytics on customer behavior and navigation, which helps improve store functionality and boost conversion rates. It features a real-time customer journey replay and a feedback survey tool, enhancing user engagement insights. The app also offers a free trial and is praised for its accurate performance. Responsive and helpful customer support further enhances the user experience.

May 13, 2025

Amazing and insightful!

Compound Coffee
United States
3 months using the app
May 13, 2025

nice

Shloka
India
4 minutes using the app
May 10, 2025

Great customer support, responds almost instantly

PistonArts Custom Automotive Designs
United Kingdom
25 minutes using the app
May 10, 2025

Muy buen soporte, responde rápidamente y muy eficaz

Neofiora
Spain
10 minutes using the app
May 5, 2025

This app gave me such valuable insight into how customers navigate my store. I could see exactly where they paused or got confused, which helped me make smart improvements right away. And the customer service was absolutely fabulous! They patiently guided me through the setup and answered all my questions with such care. I couldn’t be happier with the support I received!

Little Miss Diva
Australia
About 1 month using the app
April 20, 2025

Customer support was amazing and the app gave me valuable insight

Zestora
United States
4 minutes using the app
April 3, 2025

Great to help us understand the customer journey!

The Mindful Peach
United States
3 months using the app
March 26, 2025

just downloaded & seems to work well so far!

Morphia Lingerie
United States
25 minutes using the app
March 19, 2025

I just installed Peek! – Better Replay & Survey on my Shopify store, and honestly, I’m blown away by the accuracy of the data and the quality of the session recordings.

SkinyCare
France
8 minutes using the app
March 18, 2025

Nurse Jamie
United States
About 7 hours using the app